Your privacy is something pubg2 takes seriously. This document clearly and transparently explains how we collect, use, store, and protect your personal information as a pubg2 member in Malaysia.
Welcome to the pubg2 Privacy Policy. At pubg2, we understand that your trust is built not only through a great gaming experience, but also through the confidence that your personal information is in responsible hands. This Privacy Policy clearly and transparently explains how pubg2 handles the personal data of all members in Malaysia.
This document is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing the processing of personal data in a commercial context in this country. As a platform serving Malaysian players, pubg2 is committed to complying with all provisions of the PDPA and ensuring that every member's privacy rights are fully respected.
By registering an account on pubg2, making a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, or any other supported payment method, or simply browsing our platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue your use of the pubg2 platform and contact us to close your account.
This Privacy Policy is published in Bahasa Melayu as the official language for Malaysian players. In the event of any inconsistency between a translated version and the Bahasa Melayu version, the Bahasa Melayu version shall prevail as the definitive reference.
Pubg2 collects personal data from you in several ways — either directly when you interact with our platform, or automatically through industry-standard tracking technologies. The following are the categories of data we may collect:
Identity Data: Full name as per your identity card or passport, MyKad or passport number, date of birth, gender, and nationality. This data is collected during account registration and the identity verification (KYC) process.
Contact Details: Email address, active Malaysian phone number, and residential address. This information is used for account communications, transaction verification, and customer support purposes.
Financial Data: Information related to the payment methods you use, such as your Touch 'n Go eWallet account number, GrabPay, or FPX bank account number. We do not store credit or debit card numbers directly — card processing is handled by licensed third-party payment processors.
Gaming Activity Data: Your betting and gaming history, including baccarat tables, slots, roulette, Sports Betting, and cricket you have participated in. Your deposit and withdrawal history, current account balance, and any bonuses or promotions you have claimed.
Technical Data: IP address, device type and operating system, web browser details, login and logout session data, and cookie data collected while you browse the pubg2 platform.
Pubg2 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive data irrelevant to our platform operations, and we do not retain data longer than necessary.
| Data Type | Collected During | Required? |
|---|---|---|
| Name & MyKad | Registration / KYC | Yes |
| Email & Phone No. | Registration | Yes |
| Payment Information | Deposit / Withdrawal | Yes |
| Game History | During gameplay | Yes |
| IP Address & Device | Every login session | Automatic |
| Preference Cookies | Site browsing | Optional |
Every piece of data we collect is used for a legitimate and transparent purpose. pubg2 does not use your data for any purpose unrelated to platform operations. The following are the primary purposes for which your personal data is used:
Pubg2 does not sell your personal data to any third party for marketing purposes. We do not use your data for automated profiling that produces legal effects on you. We do not share your account information with entities unrelated to platform operations.
Pubg2 does not sell, rent, or disclose your personal data to third parties without your consent, except in the following circumstances as required by law or necessary for the operation of the platform:
Technical Service Providers: We share only the minimum necessary data with technical service providers who help us operate the platform — including cloud hosting providers, payment processing systems, and gaming software providers such as Evolution Gaming and Playtech Live. All such providers are bound by strict confidentiality agreements and are not permitted to use your data for any purpose beyond what is specified.
Legal Compliance: pubg2 may be required to disclose your data to government authorities, law enforcement agencies, or courts when mandated by Malaysian law or a valid court order. In such cases, we will disclose only the minimum data necessary and will notify you where possible, unless prohibited from doing so by law.
Business Transfer: If pubg2 is involved in any merger, acquisition, or business asset transfer, user data may be transferred as part of that transaction. We will notify you in advance via email or an in-platform notification should such a transfer occur.
All third parties that receive data from pubg2 are required to sign a data processing agreement specifying the minimum security standards they must comply with. We do not work with any vendor that fails to meet our data security standards.
Protecting your personal data is pubg2's highest technical priority. We continuously invest in up-to-date security infrastructure to ensure your information remains safe from unauthorised access, loss, or misuse.
All communications between your device and pubg2's servers are protected by SSL/TLS 256-bit encryption — the same security standard used by major Malaysian banking institutions such as Maybank and CIMB. This means that even if your data were intercepted in transit, it would be unreadable to any unauthorised party.
Data stored in pubg2's databases is encrypted using advanced encryption standards. Sensitive information such as passwords is never stored in plain text — it is saved as an irreversible hash using a secure hashing algorithm. This means even pubg2's internal staff cannot view your actual password.
Access to user data within pubg2's internal systems is strictly limited on a need-to-know basis — only staff who require access to perform their duties are granted permission, and all access is audited and logged. We also conduct regular security testing and independent audits to identify and address any potential vulnerabilities.
While pubg2 takes all reasonable precautions, no system is 100% immune. If you suspect your account has been accessed without authorisation, change your password immediately and contact pubg2 support at support@pubg2.xyz. We will respond within two hours for urgent security cases.
Pubg2 retains your personal data for as long as your account remains active, and for the period required thereafter to meet legal obligations and resolve any outstanding disputes. We do not keep data longer than necessary.
Financial transaction records, including deposit and withdrawal history, are retained for a minimum of seven (7) years after the transaction date, in line with financial compliance requirements and anti-money laundering laws in force in Malaysia. These records may be required for audit or investigation purposes by the relevant authorities.
Game activity data such as betting history for baccarat, slots, roulette, cricket, and sports is retained for five (5) years after the relevant bet is settled. This allows us to resolve any disputes relating to game outcomes.
Once your account is closed at your request, non-financial data such as profile information and login history will be deleted or anonymised within 90 days, unless extended retention is required for legitimate legal or security purposes.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and pubg2's policies, you have the following rights regarding your personal data. We are committed to making it straightforward for you to exercise these rights without unnecessary barriers:
To exercise any of the rights above, contact us at support@pubg2.xyz stating the type of request, your full name, and your pubg2 account number. We will verify your identity before processing any data-related request for security purposes.
Pubg2 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website. They allow our platform to remember your preferences and deliver a more personalised experience.
We use several types of cookies: Essential Cookies required for core platform functionality (such as login sessions) and cannot be disabled; Functional Cookies that remember your preferences such as language and display settings; and Analytical Cookies which helps us understand how players interact with the platform so we can make improvements.
You can manage and disable non-essential cookies through your web browser settings. Please note that disabling essential cookies may affect certain platform functions, such as the ability to stay logged in or save your game preferences.
To manage cookies in Chrome: Settings → Privacy and Security → Cookies. In Safari: Settings → Safari → Privacy. In Firefox: Settings → Privacy & Security → Cookies and Site Data. Disabling all cookies may affect your gaming experience on pubg2.
As an online platform, pubg2 may store or process your data on servers located outside Malaysia — including data centres in the Asia Pacific region, Europe, or other locations where our cloud infrastructure providers operate. Such international data transfers are carried out only when necessary for platform operations and with adequate safeguards in place.
In all cases of international data transfers, pubg2 ensures that a level of data protection equivalent to or greater than that required under Malaysian law is maintained at all times. This is achieved through mechanisms such as standard data processing agreements, vendor security assessments, and binding contractual terms.
Pubg2 services are intended solely for individuals aged 18 and above. pubg2 does not knowingly collect any personal data from anyone under the age of 18. Our registration process requires age verification, and we conduct periodic checks to identify any accounts that may have been registered by underage individuals.
Should we discover that personal data of a child under the age of 18 has been collected inadvertently, we will promptly delete that data and close the account in question. Parents or guardians who believe their child may have registered an account with pubg2 should contact us immediately at support@pubg2.xyz.
If you suspect your child is accessing the pubg2 platform, please contact us immediately. We treat all such reports as a priority and will take prompt action to safeguard the child's wellbeing.
Pubg2 reserves the right to update this Privacy Policy from time to time in line with changes in legislation, technology, or improvements to our data protection practices. The latest version of the Privacy Policy, with the most recent update date, will always be available on this page.
If there are material changes to the way we process your data, we will notify you via your registered email or an in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes and decide whether you wish to continue using pubg2's services.
If you do not agree with the changes made, you have the right to close your account before the changes take effect by contacting pubg2 support. Continued use of the platform after the effective date will be considered acceptance of those changes.
For any enquiries, requests, or complaints regarding this Privacy Policy or how pubg2 handles your personal data, please reach us through the channels below. Our Data Protection Officer team is available to assist you in Bahasa Melayu.
Email: support@pubg2.xyz
Support Operating Hours: 24 hours a day, 7 days a week, including Malaysian public holidays
Expected Response Times: General enquiries — 24 business hours. Data rights requests — 21 business days. Urgent security issues — 2 hours.
When contacting us regarding data privacy, please include your full name, pubg2 account number, the type of request (data access / correction / erasure / other), and a brief description of your issue. This helps us process your request more quickly and accurately.
To protect your privacy, all requests relating to personal data require identity verification beforehand. pubg2 reserves the right to decline requests where the identity of the requestor cannot be verified.
Six ways pubg2 keeps your personal and financial data protected at all times.
All data transmitted between your device and pubg2's servers is protected by 256-bit SSL encryption — the same standard used by Maybank, CIMB, and other major Malaysian financial institutions. Your deposit and withdrawal details cannot be intercepted by third parties.
Pubg2's privacy policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your data rights as a Malaysian citizen or resident and ensure that all data processing has a valid legal basis.
Pubg2 never sells, rents, or discloses member personal data to third-party marketers. Your information — from your phone number to your baccarat, slots, and sports betting history — belongs to you and is never used for purposes you have not agreed to.
Pubg2 member deposits are held in a trust account completely separate from the company's operating funds. This ensures your balance is always protected, even in unforeseen business circumstances. This protection is a concrete demonstration of pubg2's financial commitment to its members.
Pubg2 offers two-factor authentication (2FA) for all member accounts. With 2FA enabled, even if someone obtains your password, they will still be unable to access your account without the verification code sent to your registered mobile number.
Pubg2 undergoes periodic independent security audits conducted by internationally accredited audit firms. These include penetration testing, compliance reviews, and data risk assessments. Audit findings are used to address vulnerabilities before they can be exploited.
A quick-reference guide to how pubg2 handles your data, all in one table.
| Category | Pubg2 Practices |
|---|---|
| Applicable Laws | Malaysia PDPA 2010 & international standards |
| Data-in-transit encryption | SSL/TLS 256-bit |
| Password storage | Irreversible hash (plain text is never stored) |
| Sale of data to advertisers | Never |
| Financial records retention period | Minimum 7 years (legal requirement) |
| Member data access rights | Available — submit via email |
| Right to Erasure | Available — subject to legal obligations |
| Two-factor authentication (2FA) | Available — optional in account settings |
| Independent security audit | Conducted periodically |
| Privacy support language | Bahasa Melayu (24/7) |
| Data request response time | 21 business days |
| Privacy support email | Support@pubg2.xyz |
The most frequently asked questions about data protection and privacy at pubg2.
With 256-bit SSL encryption, Malaysia PDPA compliance, and our commitment to never selling your data, you can enjoy baccarat, slots, roulette, and Sports Betting at pubg2 with complete peace of mind. Register today — minimum deposit RM10 only.
For users aged 18 and above only. Please gamble responsibly.